Refund policy

Return & Refund Policy

At Gahazly, we are committed to providing high quality home and bedding products. Due to the nature of our products and for hygiene reasons, all sales are considered final once the product has been opened.

Returns and Exchanges

* Returns or exchanges are accepted only if the product has a manufacturing defect or if you received the wrong item.
* If the product has been opened and found to be free from any manufacturing defects, it cannot be returned or exchanged.
* Products must be reported within 14 days of delivery.

Non Returnable Items
For hygiene and safety reasons, opened bedding, towels, linens, and other home textile products cannot be returned or exchanged unless they have a verified manufacturing defect.

Damaged or Defective Products
If you receive a damaged, defective, or incorrect product, please contact us within 14 days of receiving your order. Kindly provide your order number along with clear photos or videos showing the issue. Once the defect is verified, we will offer a replacement or a full refund at no additional cost.

Refunds
Approved refunds will be processed using the original payment method. Shipping charges are non refundable unless the return is due to our error or a verified manufacturing defect.

If you have any questions regarding our Return & Refund Policy, please contact us